Privacy Policy

ThangUSA, Inc. ("ThangUSA") maintains this Privacy Policy ("Policy") which summarizes our protocol in protection of all personal information gathered from ThangUSA's customers, prospective customers and visitors of our website(s) or those who download any of ThangUSA's products and services, and when and how such information is collected, used and safeguarded.

Please note that if you do not agree with any terms and/or conditions described in this Policy or the Terms of Service, please leave this website. By using this website, ThangUSA assumes that you agree to all conditions mentioned below.


Collecting Personal Information

Our website(s) are available to access without providing us with any personal information. However, ThangUSA may collect personal information in various locations on our website which will be described below. Our goal in collecting such information from you is to provide you and similar users with a customized experience on our website and via our services, and to deliver more relevant content to our customers, prospective customers, and visitors.


Personal Information We Collect

When visiting our websites, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Personal information may be collected from you during (a) the registration process, (b) promotional campaigns, (c) customer support and technical service requests, and/or (d) ordering of products and other services from the website or from third party service providers. This information may include, but is not limited to, your name, address, phone number, e-mail address, date of birth, occupation, gender, account ID, passwords and/or payment and billing information. From time to time, we may require more information from you so this may not be a complete list. We ask that you only provide your own personal information, not personal information regarding anyone else. Please note that ThangUSA and/or business partners such as co-sponsors may collect personal information.


Cookies

A "cookie" is a small amount of data, which is sent from your browser to a web server and stored, on your computer's hard drive. We may use cookies to track general, non-personal information about our users, for example, usernames, pages viewed and time spend on our website, for statistical and market research purposes. All information, however, is encrypted so all information is protected from malicious threats.

We use cookies to gather information about our visitors browser activities in order to constantly improve our website(s) to better serve our customers. The information collected allows us to design our website(s) in the most user-friendly manner and improve our website(s) to meet the needs of our customers, prospective customers and visitors.

You have the choice to prevent us from storing cookies on your computer by modifying your browser preferences. However, this may limit you from accessing some of the features available on our website(s).


Log Files

Like most online services, we may store some information in log files on the server side. The information, which can be found within these logs, can include your IP address, browser type, e-mail application, referring/exiting Web pages and user activity. ThangUSA uses server log data to analyse trends and server loads at a particular time. All information collected is anonymous.


Monitoring / Public Information

When any game is updated or "patched", the patching application may check your computer to make sure that you have the most recent version of the game-specific files. When communicating online (e.g., instant message services and the like), even "privately" to another person, you do so with the understanding that those communications go through our servers and can be monitored by us. You have no exception of privacy in any of those communications and, accordingly, you expressly content to monitoring of communications you send and receive.

You may choose to disclose non-sensitive personal information in our public forums through our website. Information you disclose within the relevant sections is public information, and there is no expectation of privacy or confidentiality.


Sharing with Business Partners

We do not sell or trade any personal information about our customers, prospective customers or visitors to any third parties. We, however, may share, aggregated demographic information with our business partners and advertisers. This is not linked to any personal information that can identify an individual.

In an event ThangUSA combines with another company in the future through a corporate merger, sale, acquisition, liquidation or similar processes, your information may be transferred with the business or a part of it, or may be sold as an asset of the business.


Storage of Personal Information and Security

We take reasonable precaution to protect the personal information we collect from customers, prospective customers and visitors. When users submit personal information via the website(s), the information is stored on a local database. To prevent unauthorized access, loss, or misuse, maintain data accuracy and ensure the appropriate use of information, we have safeguards to in place to secure the personal information we maintain. ThangUSA uses industry-standard technology, such as firewalls, in effort to protect the confidentiality of your personal information. Furthermore, we encrypt your transmission of information to us via SSL (secured socket layer) protocol, which ensures that no malicious threat can access your information.


Opting-Out

In any event in which you wish to have all information about you deleted from our database, after you have conducted a registration on our website(s), please open a support ticket via our help desk supporting system. Your request may take up to 72 hours to be processed, and we will update you when it has been completed.


Protection of Children's Privacy

ThangUSA is committed to protecting the privacy of children who may visit website(s) under our control. ThangUSA is also commited to fully complying with the Children's Online Privacy Protection Act. Our website(s) are not direct to children under the age of 13. Website(s) prohibits registration by, and ThangUSA will not knowingly collect, use or retain personally identifiable information from anyone under 13, for any purpose whatsoever. In addition, we will delete all records of such information that comes to our attention.


Special Note to Parents

If you become aware that your child has provided us with personal information, please read the "Opting-Out" segment above and conduct the steps, which are explained above, and we will do everything in our power to remove information about your child.


Contact Us

If you would like more information or have questions, complaints or comments regarding this Policy, please contact us via the ticketing system in support help desk.

Time :
Date :
 
00:00 ~ 09:00(GMT)
Monday ~ Friday
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