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Account damaged support |
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| In this section, you will be able to report any kind of damaged account situation. |
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When making account problem reports, please fill out correct case informations for more thorough and accurate support investigation.
Ex : Correct abusive user name, subject, and time rate.
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Please understand your account might be blocked during this supporting process in order to secure your account from any further damages. |
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We do keep individual game data information for 7 days, therefore please submit your problem within 7 days. |
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Please do not remove your properties during our damage investigation process. |
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If someone is using your account, please do not try to regain your account by yourself, but do report to us immediately. |
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Our investigation result data will be sent to this reporting account's e-mail address registered to our database.
If you have any problem with receiving this e-mail result, please contact to our Ask a GM section for further information.
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Please notice you can get punished by making false statements. |
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00:00 ~ 09:00(GMT)
Monday ~ Friday |
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